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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Madhavi Reddy

May 1, 2026

4  out of  5
rating by Madhavi Reddy
"I’ve been with State Farm for many years, and Brad has been helping me with both my auto and home insurance. He always responds quickly to any questions I have and makes the whole process easy to understand. I couldn’t ask for a better insurance agent. Thanks, Brad!"
We responded:
"Thank you, Madhavi, for sharing your experience with us. It's great to hear that Brad has been able to assist you effectively with your auto and home insurance needs. We appreciate your feedback and look forward to continuing to support you."
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Jim Laird

April 25, 2026

5  out of  5
rating by Jim Laird
"Would give 6 stars if possible as they are always great! My family and I are long-time customers and would not consider going elsewhere. Brad and his office always take care of us and are efficient, friendly, proactive, and always raising the bar to take care of customers. Morgan is awesome."
We responded:
"Wow, Jim, thank you so much for your incredible review and for being such a loyal customer! It truly means a lot to us that you value the service our team provides. We're thrilled to hear that you find us efficient, friendly, and proactive—it's exactly what we strive for every day. We'll be sure to pass along your kind words to Morgan, who will be delighted to know she's made such a positive impact. We're grateful for your trust and look forward to continuing to serve you for many years to come! - Brad"
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Frank Lewis

April 24, 2026

5  out of  5
rating by Frank Lewis
"Great service, great pricing!!"
We responded:
"Thank you, Frank, for your feedback! We're glad to hear that you found our service and pricing to your satisfaction. Your support means a lot to us. "
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Lizabeth Buescher

April 14, 2026

5  out of  5
rating by Lizabeth Buescher
"Dustin is very professional and helpful. I definitely recommend State Farm Brad Larson and ask for Dustin"
We responded:
"Lizabeth, thank you so much for your review, we appreciate you and hope that you mend well soon. Please let us know if you need anything. Thank you!"
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Raymond Cebulis

April 8, 2026

5  out of  5
rating by Raymond Cebulis
"Brad and his entire staff are awesome! We've insured boats, jetskis, cars both purchased and leased and both old and new. Shannon is always super responsive and helpful. Not only is their customer service great, but Brad's recommendations have been valuable to safeguard my family's changing lifestyle. If you have not had your life insurance looked at recently - do it! House, cars, boats, life... we trust him for it all. ...and Brad is a true supporter of our local community."
We responded:
"Thank you for your kind words, greatly appreciated! Our passion is making sure all of our clients are properly protected from life’s uncertainties. Thank you for trusting us to manage your insurance needs!"
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David Conway

April 8, 2026

5  out of  5
rating by David Conway
"Experience State Farm Agent who's reliable."
We responded:
"Thank you, David, for your feedback. We're glad to hear that you find our team reliable. Your support means a lot to us."
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Fadhl Ahmed

April 7, 2026

5  out of  5
rating by Fadhl Ahmed
"Thank you Michael for your amazing service"
We responded:
"Thank you, Fadhl Ahmed, for your kind words about Michael's service. We're glad to hear he made a positive impact. Your feedback means a lot to us."
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Linda Darlene Morgan

April 2, 2026

5  out of  5
rating by Linda Darlene Morgan
"Great help getting new vehicle added to policy and changes to coverage on second car. Courteous, efficient and all around great contact for insurance help."
We responded:
"Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Natasha provided you with courteous and efficient service for your insurance needs. Our team takes great pride in delivering exceptional service to our customers, and it's wonderful to know that Natasha exemplified this while working with you. We appreciate your trust in us and look forward to serving you again in the future. -Brad"
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Angelo Tetorakis

April 1, 2026

5  out of  5
rating by Angelo Tetorakis
"Brad Larson, Shannon and staff are wonderful to work with. Customer service is so vital these days. Reasonable pricing for life insurance to home and auto."
We responded:
"Thank you, Angelo, for your kind words about Brad, Shannon, and the team. We're glad to hear that you value our customer service and find our pricing reasonable across life, home, and auto insurance. Your feedback is greatly appreciated. "
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Karen Hollish

March 31, 2026

5  out of  5
rating by Karen Hollish
"I needed a breakdown of our car insurance and Shannon responded quickly. Thanks for great customer service!"
We responded:
"Thank you, Karen, for your feedback! I'm glad Shannon was able to assist you promptly with your car insurance breakdown. We appreciate your support."
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Don Eberle

March 31, 2026

5  out of  5
rating by Don Eberle
"Michael is very knowledgeable in the insurance industry. He gave me some options i was not aware of."
We responded:
"Thank you, Don, for your feedback. We're glad to hear that Michael was able to provide you with new options and share his industry knowledge. Your support means a lot to us. "
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Kristian Kormish

March 24, 2026

5  out of  5
rating by Kristian Kormish
"Been with this team for over a decade now, and I only have the best things to say about them! They’ve always provided fantastic service to me. Between Brad, Shannon, Anita, Dustin, and everyone else, they’re just such an amazing group of caring people that have helped me over the years. They made protecting my car, apartment, and engagement ring such a breeze for all this time. Look no further for the best insurance agency ever!"
We responded:
"Thank you, Kristian, for your loyalty and for sharing such a positive review! We're delighted to hear that Brad, Shannon, Anita, Dustin, and the rest of the team have made your experience with us so seamless over the years. Your support means a lot to us."
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Anna

March 18, 2026

5  out of  5
rating by Anna
"Been with this state farm agency for over 20 years - highly recommended! They were a breeze to deal with when I totaled my car and when there were issues with my mortgage company in relation to homeowners insurance."
We responded:
"Thank you, Anna, for your long-standing trust and recommendation! It's great to hear that our team was able to assist you smoothly during your car and homeowners insurance challenges. We're here whenever you need us."
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Josh Francis

March 13, 2026

5  out of  5
rating by Josh Francis
"Thanks for making my insurance needs easy n fast with Micheal n Brad"
We responded:
"Thank you, Josh, for your feedback! We're glad to hear that Michael and Brad made your insurance process easy and fast. Your support means a lot to us."
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Joan Benca

March 8, 2026

5  out of  5
rating by Joan Benca
"Dustin from Brad Larsen State Farm helped me with writing new insurance policies for home, auto and umbrella. He is knowledgeable and helpful and spends extra effort to explain everything. He is a well informed agent and I would recommend him to anyone needing help with insurance policies."
We responded:
"Thank you, Joan, for sharing your experience with Dustin. It's great to hear that he was able to assist you with your insurance needs and provide clear explanations. We appreciate your recommendation and look forward to continuing to serve you."
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Shari McCoy

February 28, 2026

5  out of  5
rating by Shari McCoy
"Great customer service - took the time needed to explain everything, gather all information for our big family, and returned a quote that saved us considerable $$$"
We responded:
"Thank you, Shari, for your review! We're glad to hear that our team was able to provide thorough explanations and help save your family money. Your feedback is greatly appreciated. "
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Madison Gregory

February 23, 2026

5  out of  5
rating by Madison Gregory
"Very detailed and professional! Steve explained everything to me throughly and got me the best ratings and made sure I understood everything that I was getting!"
We responded:
"Hello Madison, thank you for taking the time to provide a review. Steve and our team always want to make sure we provide outstanding customer service. Happy to hear your experience was a good one. Thank you!"
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Dialene Haines

February 18, 2026

5  out of  5
rating by Dialene Haines
"Dustin was great! He answered my questions and I learned a lot from him. Very professional."
We responded:
"Thank you, Dialene, for your feedback! We're glad to hear that Dustin was able to assist you and provide valuable information. We appreciate your support."
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Laura Diesing

February 3, 2026

5  out of  5
rating by Laura Diesing
"Good experience. Dustin was very helpful"
We responded:
"Laura, thank you for the 5 Star Review, we greatly appreciate you comments and look forward to providing you great customer services for years to come."
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Heather Crossan

February 3, 2026

5  out of  5
rating by Heather Crossan
"I would absolutely recommend them to anyone. They are always kind and very helpful when I call. I don't regret switching to them and will continue using them for hopefully years to go. I wanted to edit my review. I spoke with a guy named Dustin about my policy. He was very kind and knowledgeable. He answered all questions I had and explained everything so I would understand and he treated me like a person and not just another transaction."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mr & Mrs Sanchez Maldonado

January 30, 2026

5  out of  5
rating by Mr & Mrs Sanchez Maldonado
"Todo muy bien"
We responded:
"Mr. / Mrs. Maldonado, thank you for the 5 Star Review we greatly appreciate you taking the time to write. Customer service is our focus, very happy to hear of your satisfaction. "
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shelby cameron

January 28, 2026

5  out of  5
rating by shelby cameron
"I have been using generic insurance and getting just the state minimum for a financed vehicle. When we paid our last payment they said we had to pay another deposit to renew our insurance. We decided to see our options and get multiple quotes. I did a lot of researching and Steve at State Farm was the only one that I felt good about his sales pitch. He explained things that no one else did. Every other place just wanted to get me the state minimum and get my payment each month. Steve explained that with my current coverage if I hit any vehicle worth more than 25k then I would be responsible. We went over all the types of insurance and i found one that makes me feel safe and very comfortable if God forbid something would happen. My new insurance is 4 times the minimum amount so if I hit an 80k car im good. I had a 1000.00 deductible through my old insurance and now my deductible through State Farm is only 500.00. I have roadside assistance, rental car coverage for up to 30 days, and my bill is only 30 bucks more than what I was paying. When you add the 152.00 deposit and the 152.00 dollar reinstatement fees I actually save money. I feel good knowing that I have great coverage from a company that I trust. Plus I have one person that I talk to Steve Taylor. The one on one time is so much better than having to explain and verify yourself to a different person each time. My fiance is also on the plan and we are both retired. They actually made it so our due date is when we get paid instead of the middle of the month. If you want great insurance, great service with honest agents then I would recommend State Farm. I am glad to be part of the State Farm Family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bre Wyant

January 27, 2026

5  out of  5
rating by Bre Wyant
"My agent Dustin from this team has been such a help in switching to State Farm insurance!"
We responded:
"Bre, thank you so much for the kind words, greatly appreciated!! Our customers come first and we want all of our customers experience our commitment to excellent customer service."
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James Journell

January 23, 2026

5  out of  5
rating by James Journell
"& its ALL of the staff, that make it all happen & even possible as well...& just today I spoke with Morgan@ the BayVillage location in Cuyahoga County, Ohio, which is about an Hour & half from my current location in Wadsworth Ohio & she kindly sent me to closer agent in my area,& will greatly miss all the staff @ Brad Larson / Statefarm insurance company/ thanku again for everything 😢"
We responded:
"Hi James, thank you for taking the time to write a review! We are proud of our staff here at Brad Larson State Farm! - Brad"
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Gibson Mendez

January 20, 2026

5  out of  5
rating by Gibson Mendez
"Very accommodating and helpful."
We responded:
"Gibson, we are committed to excellent customer experience and I am happy to hear of your great experience. Thank you!"